Italy Travel Specialist (ITS) is a registered company based in Florence, operating in full compliance with national and international tourism and transportation regulations. We hold the appropriate licences and insurance and are registered with the Chamber of Commerce.

When travelling in Italy, always verify that the company you choose is properly licensed, insured and registered; this protects you and ensures you are dealing with professionals.

What travel documents do I need?

Do I need a visa?

How will I find my driver?

Upon arrival at an Italian airport or cruise port, our English-speaking tour leader or assistant will greet you after baggage claim. Look for a sign with your name or our company logo (Italy Travel Specialist).

How much luggage should I bring?

What can I bring back home?

How does tax‑free shopping work in Italy?

Do I need travel insurance?

Is tap water safe to drink?

How do I keep my belongings safe?

Where can I find a pharmacy?

When are banks open and how do I exchange currency?

How can I make calls or access the internet?

What should I wear?

What should I know about bars and cafés?

Are public toilets readily available?

Can I book additional tours?

Is tipping expected in Italy?

What type of power outlets are used in Italy?

How does public transport work?

Who do I call in an emergency?

What should I expect from the weather?